Mega-sub Solutions Privacy Policy

1. Introduction

1.1 Purpose and Scope

At Mega-sub Solutions, we are deeply committed to protecting the privacy and security of your personal information. As a provider of data, airtime, cable, and electricity subscription services, we understand the importance of securing the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

1.2 Definitions

• "Service" – our data, airtime, cable, and electricity subscription services.
• "Personal Information" – data identifying you as an individual (e.g., name, phone number, payment info).
• "Technical Data" – device, browser, and usage-related information.

1.3 Acceptance of Terms

By using our Service, you agree to this Privacy Policy. If you disagree, please do not use the Service.

2. Information We Collect

2.1 Personal Information

• Contact: Name, email, phone number
• Payment: Bank/debit card info
• Preferences: Data plan, cable, electricity selections
• Utility Info: Meter or smart card numbers

2.2 Automatically Collected

• Device Data: IP, OS, browser, device type
• Usage Data: Pages visited, time spent
• Location Data: IP or GPS-based
• Transaction History: Payment records

3. How We Use Your Information

3.1 Primary Purposes

• Account setup and management
• Identity verification
• Processing transactions
• Customer support
• Security monitoring

3.2 Secondary Purposes

• Improving services
• Marketing and offers
• Usage analysis

3.3 Automated Decision Making

Used for fraud detection and service optimization.

4. Information Sharing and Disclosure

4.1 Service Providers

• Utility providers
• Telecom partners
• Payment processors

4.2 Legal Compliance

To fulfill obligations under NDPR and protect rights.

4.3 Business Transfers

Your data may be transferred during business mergers or acquisitions. We never sell your data.

5. Data Security

• Encryption and secure storage
• Firewalls and intrusion detection
• Employee access control and training

6. Legal Basis for Processing

• Contractual necessity
• Legal compliance
• Legitimate interests
• Consent (for marketing)

7. User Data Rights

• Access – Request your data
• Correction – Update inaccuracies
• Deletion – Request data removal
• Objection – Opt-out of certain uses
• Portability – Export your data
• Withdraw Consent – Opt-out of marketing

To exercise your rights, see Section 15 (Contact Us).

8. Data Retention and Deletion

• Retained as long as needed or legally required
• Deleted upon account closure unless needed legally
• Archived for business continuity or compliance

9. International Data Transfers

Data may be processed outside Nigeria with safeguards like encryption and contractual clauses.

10. Children’s Privacy

• Parents are encouraged to guide minors’ usage
• Minimal data collected from minors
• Parental controls and special protections

11. Cookies and Tracking

• Essential cookies – for functionality
• Analytics cookies – for usage tracking
• Marketing cookies – for promotions

12. Marketing & Communications

We may send marketing messages. You can opt out at any time.

13. Third-Party Integrations

We partner with providers who meet data protection standards.

14. Updates to This Policy

This policy may be updated. We’ll notify you through email, app, or website if changes are significant.